System Setup and Customization > Control Panel > Account customization
Pre Chat Form. Use custom components with your chat window; Create an embedded service deployment;
System Setup and Customization > Control Panel > Account customization
Create an embedded service deployment; Messaging for whatsapp, facebook messenger, and sms. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. From the dashboard, select settings > widget. Customizable parameters in the embedded chat code; Give users access to messaging. Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Then, turn on the switch at the top of the section and confirm by hitting save changes. Use custom components with your chat window;
Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Messaging for whatsapp, facebook messenger, and sms. Then, turn on the switch at the top of the section and confirm by hitting save changes. This is a feature of live chat and requires one of these widgets: Click forms at the top of. Customizable parameters in the embedded chat code; Create an embedded service deployment; Companies use them to provide their support agents with the necessary information to solve customer inquiries. Use custom components with your chat window; Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. From the dashboard, select settings > widget.
